Making Your Enforcement Appeal (Guide)

About the Planning Inspectorate

We are part of the National Assembly for Wales (the Assembly) and of the Office of the Deputy Prime Minister (ODPM). We deal with enforcement appeals in Wales from our Cardiff office and enforcement appeals for England from our Bristol office. The Inspectors, who decide most of the appeals, have a variety of backgrounds. These include town planning, surveying, and engineering, architecture and law. We choose Inspectors carefully and train them thoroughly.

When our office staff get your appeal form, they will collect all the information about your case. If you have any questions about it you can contact your case officer. We will give you the case officer’s name and phone number. Before the site visit, hearing or inquiry, the case officer will send your appeal papers to the Inspector, who will study them. In most cases the Inspector writes the decision, in a few cases the Inspector will submit a report to the Assembly, who will make the decision. Your case officer will send the decision to you.

This booklet explains the procedure for appeals in Wales on or after 1 April 2003 against an enforcement notice. If you want advice about appeals in England you should contact our Bristol office. The information it contains was correct when it was published. But it has no legal status. We will deal with every appeal as efficiently as we can, but to do this we rely on everyone's co-operation. Appeals to do with enforcement notices on listed buildings or buildings in a conservation area are similar to normal enforcement appeals. But Appendix 4 tells you about some of the main differences.

Our Quality Statement

We aim to provide the following in the appeal process:

clear, prompt and polite advice and information;

quick and efficient handling of your appeal;

an open exchange of views between the people involved in the appeal;

fair and unbiased decisions by appropriately qualified people;

clear, logical decisions and reports;

a quick and thorough complaints procedure; and

a service that gives the public confidence in us.

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