The Planning Inspectorate- Wales

Key performance targets 2010/11 – Wales

Timeliness

80% of all planning appeals decided by written representations to be determined in 16 weeks.
80% of all planning appeals decided by hearings to be determined in 22 weeks.
80% of all planning appeals decided by inquiries to be determined in 30 weeks.
80% of all enforcement appeals decided by written representations to be determined in 30 weeks.
80% of all enforcement appeals decided by hearings and inquiries to be determined in 41 weeks.
To provide an Inspector for development plan inquiries in at least 90% of cases on the date requested by the local authority, provided that the objection period has ended and at least 6 months’ notice has been given.
To deliver 90% of Inspectors’ reports on development plan inquiries to local authorities according to timescales agreed under service agreements.
For called-in applications and recovered appeals to meet the individual timetable set for delivery of the report to the National Assembly (7 weeks up to 8 inquiry sitting days; agreed timetable for larger cases).

Quality

To satisfy the Advisory Panel on Standards, and thus the Secretary of State and the Welsh Assembly Government, annually and following rigorous monitoring, that the quality of all the Inspectorate’s work is being maintained at a high standard, with 99% of its casework free from justified complaint.