Guide to taking part in planning appeals: Wales, 2003

Our quality statement

We aim to provide the following in the appeal process:

• clear, prompt and polite advice and information;
• quick and efficient handling of your appeal;
• an open exchange of views between the people involved in the appeal;
• fair and unbiased decisions by appropriately qualified people;
• clear, logical decisions and reports;
• a quick and thorough complaints procedure; and
• a service that gives the public confidence in us.
  

If you need this document in large print, on audio tape, in Braille or in another language please contact our helpline on 029 2082 3866.

The Planning Portal contains a large amount of information about the planning system in Wales and England, including lists of useful contacts and planning related services. Access to the Planning Portal is free of charge.

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