The Planning Inspectorate- Wales

Making your planning appeal: Wales, 2003

Contents

Quality Statement

We aim to provide the following in the appeal process:

  • clear, prompt and polite advice and information;
  • quick and efficient handling of your appeal;
  • an open exchange of views between the people involved in the appeal;
  • fair and unbiased decisions by appropriately qualified people;
  • clear, logical decisions and reports;
  • a quick and thorough complaints procedure; and
  • a service that gives the public confidence in us.

If you need this document in large print, on audio tape, in Braille or in another language please contact our helpline on 029 2082 3866

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