Although these principles are mainly directed at Planning Inspectors, they also
apply to all decision-makers in the Planning Inspectorate.

This code draws on the Seven Principles of Public Life set down by Lord
Nolan as chairman of the committee on standards in public life (selflessness,
integrity, objectivity, accountability, openness, honesty and leadership) as well
as the “Franks’ principles” of openness, fairness and impartiality. The
principles set out below are as well as the duties and responsibilities placed on
Inspectors by the Civil Service Code.

Inspectors make their decisions and recommendations in the public
interest.
Inspectors do not judge a case before the evidence has been considered.
Inspectors are not involved in cases where they have a financial interest
or a personal interest that may cause them to be seen as biased.
Inspectors are not influenced by irrelevant considerations or outside
influences when making their decisions and recommendations.
Inspectors refuse all gifts, hospitality and other benefits offered by
people who have an interest in a case, other than those of little or no
value.
Inspectors handle cases as quickly as possible.
Inspectors treat each person who appears before them with dignity and
respect.
Inspectors do not discriminate against people because of their race, sex,
sexuality, marital status, religion, disability, age, and so on.
Inspectors avoid unnecessary delay in reaching their decisions and
recommendations.
Inspectors give reasons for their decisions and recommendations.
Inspectors keep their professional knowledge and skills up to date.
Inspectors are responsible for their decisions and recommendations.

Addresses and phone numbers

Bristol office (for England)
PINSAA SAC
The Planning Inspectorate
3/17 Eagle Wing
Temple Quay House
2 The Square
Temple Quay
Bristol
BS1 6PN
Phone: 0117 3728577

Cardiff Office (for Wales)
The Planning Inspectorate
Crown Buildings
Cathays Park
Cardiff CF10 3NQ
Phone: 029 2082 3866