Guide to taking part in enforcement appeals - If you want to comment on someone else's appeal - January 2004
9 Complaints
9.1 If you have any complaints or questions about the decision, or the
way we have handled the appeal, please write our Quality Assurance Unit:
The Planning Inspectorate
Quality Assurance Unit
4/09 Kite Wing
Temple Quay House
2 The Square
Temple Quay
Bristol BS1 6PN
Phone: 0117 372 8252
Fax: 0117 372 8139
e-mail: complaints@pins.gsi.gov.uk
9.3 They will reply to you, or they will ask a section within the Inspectorate to reply because they have specific specialist knowledge.
9.4 We will investigate your complaint and you can expect a full reply within three weeks. However, we can’t reconsider an appeal if a decision has already been given on it. The only time we will do this is if the decision is successfully challenged in the High Court.
