Administrative Grades: Competence Framework

1. Links own objectives to team priorities

2. Works at developing good team relationships

3. Collaborates with colleagues

4. Is aware of, appreciates and draws on the diversity in the team

5. Pays attention to the views of others

6. Communicates clearly and effectively

1. Identifies tasks and priorities

2. Manages own workload

3. Identifies and communicates risks or problems in delivery

4. Knows stakeholders and their roles

5. Develops strong relationships with stakeholders and customers

1. Gathers and uses information and evidence to conduct work effectively

1. Supports effective financial management

1. Demonstrates integrity

2. Has a clear direction

3. Delivers results

4. Develops capability

1. Agrees objectives for staff in line with PINS priorities

2. Coaches and develops staff

3. Promotes equal opportunities and diversity

4. Creates an open and positive atmosphere

5. Acts to deal with difficult people issues

6. Communicates clearly and effectively

1. Establishes priorities and work plans for self and team

2. Manages the workload using project management techniques

3. Develops strong relationships with stakeholders

4. Assesses stakeholder capability and their ability to deliver on targets

1. Identifies and analyses key policy, legal and financial issues

2. Identifies and communicates risks and suggests potential solutions

3. Looks for opportunities to improve processes and performance

4. Uses evidence to make decisions

1. Supports delivery against the business plan

2. Follows financial controls

3. Works with financial experts when appropriate

1. Demonstrates integrity

2. Sets a clear direction

3. Delivers results

4. Develops capability