During the next few months there are likely to be permanent and fixed term vacancies arising for Administrative Assistants in the Planning Inspectorate. In anticipation of this, we are conducting a recruitment exercise now so that we have successful candidates who will be available for appointments as they arise.

Duties & responsibilities:

Decision letter despatch for all appeals
Incoming and outgoing post
Scanning
Register of new appeals
Maintain file registry
Update Statistical spreadsheets
Maintain new appeals information on The Planning Inspectorate website
Any other tasks as may be reasonably expected (e.g. word processing, filing, taking telephone messages, photocopying and answering basic queries)

Knowledge and Qualifications

ESSENTIAL CRITERIA:

2 GCSE’s grade C or above, or equivalent qualifications for an Administrative Assistant post. NB! Proof will be required
Ability to demonstrate a good standard of written and verbal use of the English language.
Basic competence and ability in the use of IT skills. (Word, Excel)
There will be a short IT test as part of the selection process

DESIRABLE CRITERIA:

Experience of dealing with telephone enquiries
Experience of working as part of a team

PROFESSIONAL SKILLS FOR GOVERNMENT (PSG)

As well as the qualities and skills above, the post-holder will need to demonstrate the following skills and behaviours, based on the Government Professional skills for Government (PSG).
We will want you to give examples of how you have demonstrated those behaviours.

Working with each other

Works at developing good team relationships
Collaborates with colleagues (supporting others, offering ideas to help the team)
Communicates clearly and effectively

Understanding Programme and Project Management

Manages own workload (working to time limits, managing different priorities)
Develops strong relationships with stakeholders or customers (providing good customer service)

Analysis and Use of Evidence

Gathers and uses information and evidence to conduct work effectively (how you obtain and use information; working accurately)

Leadership

Has a clear direction (taking responsibility for your own work, including mistakes. Finding a solution if things go wrong)
Delivers results (self motivation; keeping your manager informed of any problems affecting delivery)