The Planning Inspectorate Annual Report and Accounts (an annual publication describing the Agency's work and financial details)	Available from The Stationery Office or alternatively from: The Planning Inspectorate Room 5/03, Kite Wing Temple Quay House 2 The Square, Temple Quay Bristol BS1 6PN 0117 372 6231 E-mail: andy.barber@planning-inspectorate.gsi.gov.uk Also available on the Planning Inspectorate Web Site Web Site: http://www.planning-inspectorate.gov.uk
The Planning Inspectorate Business and Corporate Plan (an annual publication describing the Agency's business forecasts and resources for the financial year and the strategic aims for the three following years)	As above
The Planning Inspectorate Statistical Report (an annual publication of statistical information on the Agency's work)	As above
The Planning Inspectorate Journal (a tri-annual publication, responding to the principles of open Government, containing articles about the Inspectorate, the appeal process, other work we undertake and issues of interest to those working in Town and Country Planning)	Distribution enquiries to: Distribution Secretary The Planning Inspectorate Room 4/07a, Kite Wing Temple Quay House 2 The Square, Temple Quay Bristol BS1 6PN 0117 372 8750 E-mail: phil.baston@planning-inspectorate.gsi.gov.uk Web Site: http://www.planning-inspectorate.gov.uk
The Planning Inspectorate Customer Support Line (England) (main contact point for members of the public)	The Planning Inspectorate Customer Support Unit Room 3/15a, Eagle Wing Temple Quay House 2 The Square, Temple Quay Bristol BS1 9PN 0117 372 6372 E-mail: enquiries@planning-inspectorate.gsi.gov.uk
The Planning Inspectorate Post Decision Enquiries	The Planning Inspectorate Post Decision Enquiries Room 4/09, Kite Wing Temple Quay House 2 The Square, Temple Quay Bristol BS1 9PN 0117 372 8252 E-mail: enquiries@planning-inspectorate.gsi.gov.uk
The Planning Inspectorate (England) Requests for planning appeal forms	The Planning Inspectorate Customer Support Unit Room 3/15a, Eagle Wing Temple Quay House 2 The Square, Temple Quay Bristol BS1 6PN 0117 372 6372 E-mail: enquiries@planning-inspectorate.gsi.gov.uk Web Site: http://www.planning-inspectorate.gov.uk
The Planning Inspectorate general enquiry point (Wales) (main contact point for members of the public and requests for planning appeal forms) Some of the booklets listed below are also available in Welsh	The Planning Inspectorate Room 1-004, Cathays Park Cardiff CF10 3NQ 029 2082 3866 E-mail: wales@planning-inspectorate.gsi.gov.uk Web Site: http://www.planning-inspectorate.gov.uk
Planning Inspectorate Welsh Language Scheme	As above
The Planning Inspectorate Diversity Helpline	Sarah Middleton The Planning Inspectorate Room G/08, Kite Wing Temple Quay House 2 The Square, Temple Quay Bristol BS1 6PN 0117 372 8939 E-mail: sarah.middleton@planning-inspectorate.gsi.gov.uk
Guides
Making your Planning Appeal (a guide on how to make an appeal and how to complain if something goes wrong)	The Planning Inspectorate Customer Support Unit Room 3/15a, Eagle Wing Temple Quay House 2 The Square, Temple Quay Bristol BS1 6PN 0117 372 6372 E-mail: enquiries@planning-inspectorate.gsi.gov.uk Web Site: http://www.planning-inspectorate.gov.uk
Planning Appeals - Public Local Inquiries (a guide to explain what happens when a planning appeal inquiry takes place)	As above
Taking part in a Planning Appeal (for anyone interested in commenting on or taking part in a planning appeal)	As above
Better Presentation of Evidence-in-Chief (a leaflet explaining the preferred way in which proofs and appendices should be presented for use at planning inquiries)	The Planning Inspectorate Customer Support Unit Room 3/15a, Eagle Wing Temple Quay House 2 The Square, Temple Quay Bristol BS1 6PN 0117 372 6372 E-mail: enquiries@planning-inspectorate.gsi.gov.uk
Development Plan Inquiries (a guide for Local Planning Authorities)	Chris Pritchard The Planning Inspectorate Room 4/06, Kite Wing Temple Quay House 2 The Square, Temple Quay Bristol BS1 6PN 0117 372 8902 E-mail: chris.pritchard@planning-inspectorate.gsi.gov.uk Web Site: http://www.planning-inspectorate.gov.uk
Notes for guidance of Programme Officers for inquiries held into objections to Development Plans and Unitary Development Plans (a guide for Councils on recruiting a Programme Officer)	As above
Costs Awards in Planning Appeals - A Guide for Appellants	Eric Salter The Planning Inspectorate Room 4/08, Kite Wing Temple Quay House 2 The Square, Temple Quay Bristol BS1 6PN 0117 372 8594 E-mail: eric.salter@planning-inspectorate.gsi.gov.uk Web Site: http://www.planning-inspectorate.gov.uk
A guide to taking part in advertisement appeals	The Planning Inspectorate Customer Support Unit Room 3/15a, Eagle Wing Temple Quay House 2 The Square, Temple Quay Bristol BS1 6PN 0117 372 6372 E-mail: enquiries@planning-inspectorate.gsi.gov.uk Web Site: http://www.planning-inspectorate.gov.uk
Rights of Way (two guides have been produced - one for Public Path Orders and the other for Definitive Map Orders)	Annie Owen The Planning Inspectorate Room 4/04, Kite Wing Temple Quay House 2 The Square, Temple Quay Bristol BS1 6PN 0117 372 8884 E-mail: annie.owen@planning-inspectorate.gsi.gov.uk Web Site: http://www.planning-inspectorate.gov.uk
Enforcement Notice Appeals - Making your Enforcement appeal (a guide to help those served with an enforcement notice to decide whether they can appeal to the Secretary of State and how to do it)	Andy Davenport The Planning Inspectorate Room 3/15, Eagle Wing Temple Quay House 2 The Square, Temple Quay Bristol BS1 6PN 0117 372 8075 andy.davenport@planning-inspectorate.gsi.gov.uk Web Site: http://www.planning-inspectorate.gov.uk
A guide to taking part in Enforcement Notice appeals (a guide for anyone interested in commenting on or taking part in an enforcement notice appeal)	As above
Making your Lawful Development Certificate Application or Appeal	As above
Environmental Protection Appeals Waste Management Licences - The appeal procedure guide	Deirdre Farrell The Planning Inspectorate Room 4/19, Eagle Wing Temple Quay House 2 The Square, Temple Quay Bristol BS1 6PN 0117 372 8812 E-mail: deirdre.farrell@planning-inspectorate.gsi.gov.uk Web Site: http://www.planning-inspectorate.gov.uk
DETR Booklets and General Enquiry Points
The Planning Inspectorate Executive Agency Framework Document (describes the duties and functions of the Agency)	Department for Transport, Local Government and the Regions (DLTR) Development Control Policy Division PD3D, Zone 4/H3 Eland House, Bressenden Place London SW1E 5DU 0207 944 3952
Planning - Charter Standards (a basic guide to the planning system in England and Wales setting out the level of service that applicants and appellants should expect from central and local Government and the Planning Inspectorate)	Linda Derry Department of theDepartment for Transport, Local Government and the Regions (DLTR) c/o PO Box 236, Wetherby West Yorkshire LS23 7NB 0870 1226 236 Fax 0870 1226 237
Advisory Panel on Standards for the Planning Inspectorate Executive Agency: Seventh Report (2000) (the Advisory Panel is an independent body reporting annually to the Secretary of State for the Environment, Transport and the Regions and the First Minister of the National Assembly for Wales on professional quality standards in the Inspectorate)	As above
Outdoor Advertisements and Signs - A guide for Advertisers	As above
Ombudsman publications How to complain to the Local Government Ombudsman This leaflet explains how the Local Government Ombudsman can investigate complaints made against local planning authorities	Local Government Ombudsman 21 Queen Anne's Gate London SW1H 9BU 0207 915 3210 Web Site: http://www.lgo.org.uk
Your Local Ombudsman in Wales Eich Ombwdsman Lleol Yng Nghymru	The Local Ombudsman Derwen House Court Road Bridgend CF31 1BN 01656 661325 Web Site: http://www.ombudsman-wales.org
The Parliamentary Ombudsman - Can the Parliamentary Ombudsman help you? This leaflet explains how the Parliamentary Ombudsman can investigate complaints made against Government departments and other public sector bodies	The Parliamentary Ombudsman Millbank Tower Millbank London SW1P 4QP 0845 015 4033 Web Site: http://www.ombudsman.org.co.uk