Business and Corporate Plan 2003-2004
Annex A
Summary of Performance Against Targets
1999 to 2003
| Target Set |
1999-00 | 2000-01 | 2001-02 | 2002-03 | |
|---|---|---|---|---|---|
| Timeliness | |||||
| ENGLAND | |||||
|
80% of planning appeals decided by written representations to be
determined in (weeks) |
Target | 18 | 17 | 16 | 16 |
| Outturn | 16 | 17 | 16 | 22 | |
| 80% of planning appeals decided by hearings
to be determined in (weeks) |
Target | 22 | 23 | 22 | 22 |
| Outturn | 22 | 21 | 22 | 32 | |
| 80% of planning appeals decided by inquiries
to be determined in (weeks) |
Target | 36 | 33 | 30 | 30 |
| Outturn | 34 | 31 | 30 | 30 | |
| 80% of enforcement appeals to be decided by written representations
to be decided in (weeks) |
Target | 32 | |||
| Outturn | 32 | ||||
| 80% of enforcement appeals to be decided by hearings to be decided in (weeks) | Target | 33 | |||
| Outturn | 32 | ||||
| 80% of enforcement appeals to be decided by inquiries to be decided in (weeks) | Target | 43 | |||
| Outturn | 44 | ||||
| To process 80% of called-in and recovered appeal cases within
12 weeks from the close of the inquiry to delivery of the Inspector’s report to the Secretary of State |
Target | 12 | |||
| Outturn | 12 | ||||
| WALES | |||||
| 80% of planning appeals decided by written representations to be determined in (weeks) | Target | 17 | 17 | 16 | 16 |
| Outturn | 16 | 16 | 14 | 14 | |
| 80% of planning appeals decided by hearings to be determined in (weeks) | Target | 22 | 22 | 22 | 22 |
| Outturn | 22 | 22 | 19 | 19 | |
| 80% of planning appeals decided by inquiries to be determined in (weeks) | Target | 30 | 30 | 30 | 30 |
| Outturn | 33 | 31 | 29 | 30 | |
| Target 32 80% of enforcement appeals to be decided by written representations
to be decided in (weeks) |
Target | 32 | |||
| Outturn | 22 | ||||
| 80% of enforcement appeals to be decided by hearings
and inquiries to be decided in (weeks) |
Target | 43 | |||
| Outturn | 38 | ||||
| ENGLAND AND WALES | |||||
| Provide an Inspector for development plan
inquiries in x% of cases on the date requested, provided the objection period has ended and at least 6 months’ notice has been given |
Target | 80% | 90% | 90% | 90% |
| Outturn | E 100% W 100% |
E 100% W 100% |
E 100% W 100% |
100% | |
| Target 90% 90% 90% 90% Deliver x% of Inspectors’ reports to local authorities by the timescales agreed in the service agreements |
Target | 90% | 90% | 90% | 90% |
| Outturn | E 100% W 100% |
E 100% W 100% |
E 100% W 100% |
100% | |
| QUALITY | |||||
| ENGLAND AND WALES x% of casework is free from justified complaint |
Target | 99% | 99% | 99% | 99% |
| Outturn | achieved | achieved | achieved | achieved | |
| INFORMATION | |||||
| ENGLAND AND WALES Complete a customer survey |
achieved | achieved | achieved | achieved | |
