Business and Corporate Plan 2003-2004
Annex D - The Planning Inspectorate: Customer Support and
Contact Points for Publications
The Planning Inspectorate Customer Support Line (England)
The Planning Inspectorate,
Customer Support Unit
Room 3/15a, Eagle Wing
Temple Quay House
2 The Square,Temple Quay
Bristol BS1 6PN
0117 372 6372
enquiries@pins.gsi.gov.uk
www.planning-inspectorate.gov.uk
The Planning Inspectorate general enquiry point (Wales)
The Planning Inspectorate
Room 1-004, Cathays Park
Cardiff CF10 3NQ
029 2082 3866
Wales@pins.gsi.gov.uk
www.planning-inspectorate.gov.uk
These are the main contact points for general enquiries and requests for the publications, guides and booklets listed below
The Planning Inspectorate Annual
Report and Accounts
An annual publication describing the Agency’s work and financial
details.
The Planning Inspectorate Business and Corporate Plan
An annual publication describing
theAgency’s business forecasts and resources
for the financial year and the strategic aims
for the three following years
The Planning Inspectorate Statistical Report
An annual publication of
statistical
information on the Agency’s work– Only available
from the Planning
Inspectorate Web Site
The Planning Inspectorate Journal
A tri-annual publication, containing
articles
about the Inspectorate, the appeal process,
other work we undertake and issues of
interest to those working in Town and
Country Planning
Planning Inspectorate Welsh Language Scheme
The Welsh Languages Board’s
Statement
of approval
Making your Planning Appeal
A guide on how to make an appeal and
how to complain if something goes wrong
Planning Appeals – Public Local Inquiries
A guide to explain what
happens when a
planning appeal inquiry takes place
Taking part in a Planning Appeal
For anyone interested in commenting
on
or taking part in a planning appeal
Better Presentation of Evidence-in-Chief
A leaflet explaining the preferred
way in
which proofs and appendices should be
presented for use at planning inquiries
Development Plan Inquiries
A guide for Local Planning Authorities
Notes for guidance of Programme Officers A guide for Councils
on recruiting a Programme Officer
for inquiries held into objections to
Development Plans and Unitary Development
Plans
A guide for Councils on recruiting
a Programme Officer
Costs Awards in Planning Appeals– A Guide for Appellants
A
guide for appellants to costs awards inPlanning Appeals
A guide to taking part in advertisement appeals
A guide for taking part
in advertisement
appeals
Rights of Way
Two guides are available – one for Public
Path Orders and the other for Definitive
Map Orders
Enforcement Notice Appeals – Making your Enforcement appeal
A guide
to help those served with an
enforcement notice to decide whether
they can appeal to the Secretary of State
and how to do it
A guide to taking part in Enforcement Notice appeals
A guide for anyone
interested in
commenting on or taking part in an
enforcement notice appeal
Making your Lawful Development Certificate Application or Appeal
A guide
about Lawful Development
Certificates applications and appeals
Environmental Protection Appeals, Waste Management Licences – The
appeal procedure guide
A
guide about Environmental Protection
Appeals and Waste Management Licences
The Planning Inspectorate Diversity Helpline
Sarah Middleton,
The Planning Inspectorate
Room G/08, Kite Wing
Temple Quay House
2 The Square,Temple Quay
Bristol
BS1 6PN
0117 372 8939
sarah.middleton@pins.gsi.gov.uk
Other Booklets and General Enquiry Points
The Planning Inspectorate Executive Agency Framework Document (describes the duties and functions of the Agency)
Office of the Deputy Prime
Minister
Development Control Policy Division
PD3D, Zone 4/H3, Eland House
Bressenden Place, London SW1E 5DU
0207 944 3952
Advisory Panel on Standards for the Planning Inspectorate executive Agency: Ninth Report (2002) (the Advisory Panel is an independent body reporting annually to the Deputy Prime Minister and the First Minister of the Welsh Assembly Government on professional quality standards in the Inspectorate)
Linda Derry
Office of the Deputy Prime Minister
c/o PO Box 236,Wetherby
West Yorkshire LS23 7NB
0870 1226 236
Fax 0870 1226 237
Outdoor Advertisements and Signs– A guide
for Advertisers
As above
Ombudsman and Other Publications
How to complain to the Local Government
Ombudsman
This leaflet explains how the Local
Government Ombudsman can investigate
complaints made against local planning
authorities
Local Government Ombudsman
21 Queen Anne’s Gate
London SW1H 9BU
0207 915 3210
www.lgo.org.uk
Your Local Ombudsman in Wales Eich Ombwdsman Lleol Yng Nghymru
The Local Ombudsman, Derwen House
Court Road, Bridgend CF31 1BN
01656 661325
www.ombudsman-wales.org
The Standards Board for England
This leaflet explains how the Standards
Board can promote and maintain high
standards of conduct by councillors,
members and co-opted members, and can
investigate allegations of misconduct by
members
The Standards Board for England
St Christopher House
98-104 Southwark Street
London SE1 0TE
020 7921 1800
Fax: 020 7921 1801
enquiries@standardsboard.co.uk
www.standardsboard.co.uk
The Parliamentary Ombudsman– Can the Parliamentary Ombudsman
help you?
This leaflet explains how the Parliamentary
Ombudsman can investigate complaints
made against Government departments
and other public sector bodies
The Parliamentary Ombudsman
Millbank Tower
Millbank
London SW1P 4QP
0845 015 4033
www.ombudsman.org.uk
